American Red Cross Emergency Communication Message (ARC ECM)

Active Duty
Verified
Last checked: 2026-05-14

The American Red Cross provides 24/7 verified family-emergency messaging to deployed and TDY service members worldwide. ARC verifies the emergency (birth, death, critical illness, natural disaster) with the family's local hospital or authority, then sends a verified message through the command chain that triggers emergency leave consideration.

How to access

Restrictions

Call 1-877-272-7337 (1-877-2REDCROSS) any time, any day. Family member initiates the request from home; ARC verifies the emergency with the local hospital / mortuary / authority; ARC sends to the service member's command via verified pipeline. Critical because most commands will NOT approve emergency leave on family's word alone — they require ARC verification. Get the ARC reference number from th

View official source →

Boon Atlas is an independent benefits and perks directory. Boon Atlas is not affiliated with, endorsed by, or sponsored by the Department of Veterans Affairs, Department of Defense, or any military branch. Confirm benefit details directly with the company, program, or official source before relying on any information listed here.

Get one benefit like this every day.

We surface one verified benefit per day, filtered by service status. Most veterans have never heard of half of what's in here.

Email list coming soon.